The Ugly Doctor story
I'm 54, old enough to remember the day when a doctors word was never questioned, you never sought a second opinion and you did what you were told. Those days are gone my friend. Now you can research the doctor, see what other patients have to say about him, where he went to school, what specialties, etc. I urge you to do so. Its your health. Medicare and private insurance has placed an incredible burden on physicians and providers like us by asking for documentation for products prescribed. Its tough but fair. Heck if I'm paying for something I want to know what I'm paying for and is it necessary. Its the business we're in so you go with what's asked of you.
Today we got a prescription from a doctor that didn't have all the necessary information required by law. Not Allcare Law, Medicare law. We faxed the prescription back to the MD asking for 1 more item to be added to the prescription. We got the fax back " YOU FOLKS ARE DISGUSTING, GET LOST"
I found it disturbing that someone from the office would act so unprofessionally and rudely. I called the office and requested to speak with the manager. Here's the rub, THE DOCTOR WROTE IT. He said we bothered him too much. I responded that it was Medicare rules not mine & would love to just fill every order that comes in without having all these requirement. I like to sleep at night so I DO follow the rules and my staff has exceptional integrity that we just aren't willing to compromise. I told him that the only person suffering here was the patient whom we had been servicing for years when she was with another physician. Unfortunately there are other medical supply companies that bend the rules just to make the doctor (referral source) happy enough to keep sending them patients. Thaat's not us. so the doctor told me he will never use us again, blah, blah, blah.
Remember folks, the doctor works for you, the patient. It should be a privilege to do whatever is necessary (including paperwork) to make sure that you have what you need to get well and stay well. As a medical supply company we are given the task to provide products to help a persons health. We see ourselves as an extension in the care plan laid out by the physician. We take that seriously. If your doctor does not want to do what's necessary to make that happen, RUN FROM HIM/HER. If its that easy for a physician to treat us like this, you're not exempt either. There are too many good doctors out there.#choosedoctorswisely